| To report a problem e-mail the address below:
Describe the problem in as much detail as possible and include any project files, ies files, pdf, dxf or ps output files if relevant. If you are having a problem loading a specific ies file please make sure that you attach the file to the mail. Make sure that you include information such as the type of computer and operating system and version you are using. Examples are: 1. iMac, Intel, 10.4.1 Tiger, 512M memory 2. PC, Windows 2000, 256M memory Also include your contact information such as your telephone number so we can contact you directly if required. Our developers will make every attempt to recreate the problem and provide a resolution (if possible) as soon as possible. To request a new feature please mail the address below: We always welcome suggestions and ideas. Examples are: 1. Include other IES file types on input 2. Add dxf layout input to map onto the area grid |